Help! United Owed Us $8,370 in Cash, But Offered Credit. That’s Not What We Paid For.

NYT TRAVEL: Help! United Owed Us $8,370 in Cash, But Offered Credit. That’s Not What We Paid For.
By Seth Kugel
Section: Travel
Source: New York Times
Published Date: June 2, 2023 at 03:00AM

A couple had to cancel a South America trip for which they’d bought refundable tickets. The airline wouldn’t cough up the cash, and they felt like they’d hit the brick wall of bureaucracy — until our columnist stepped in.

Read More at: https://www.nytimes.com/2023/06/02/travel/united-refundable-tickets-flights.html?partner=IFTTT